Frequently Asked Questions

Honda Protection Plans

  • What does HondaCare cover?

    The original Distributor's Limited Warranty and HondaCare are virtually the same. The plan covers problems that arise due to defects in material or factory workmanship. Regular required maintenance or replacement of expendable maintenance items are not covered. The only exclusions are batteries, audio equipment, accessories and tires.

  • If I make modifications to my vehicle will it still be covered?

    HondaCare does not cover problems that are caused by modifications, unauthorized alteration, or the incorporation or use of unsuitable attachments or parts.

  • Is my vehicle eligible for HondaCare?

    All new Honda Motorcycles*, Scooters, ATVs and PWCs that are offered with a Distributor's Limited Warranty are eligible for HondaCare, provided the vehicle is still within the warranty period. Vehicles used in any of the following activities will void coverage: Racing, competition or rental.

    * Racing and competition models are not eligible for HondaCare Protection.

  • What are the benefits?

    HondaCare benefits include:   
    * Nationwide coverage at any authorized Honda Dealer         
    * No mileage limitation   
    * No deductible 
    * Coverage is transferable to the next owner at no cost 

  • How are repairs handled?

    If you experience problems with your vehicle, take it to an authorized Honda Dealer within the U.S. They will diagnose the problem, repair the vehicle and, if HondaCare covers it, they will submit the required paperwork to American Honda on your behalf.

  • What are the lengths of plans available for HondaCare?

    On-Road Motorcycles and Scooters: 12, 24, 36 & 48 months
    Off-Road Motorcycles:* 18, 30 & 42 months
    ATVs 2007 & prior: 18, 30 & 42 months
    ATVs 2008 & newer: 12, 24 & 36 months
    PWCs: 12, 24 & 36 months
    Pre-Owned Motorcycles, Scooters & ATVs: 12 &r 24 months
    * Racing and competition models are not eligible for HondaCare Protection
    In Florida Honda Protection Plans are administered by Honda Service Contract Corp., License # 60083.

  • I currently have HondaCare and coverage is about to run out. Can I extend it?

    No, additional plans can not be purchased to extend coverage.

  • I am planning to purchase a used Honda from a Honda dealer. Is there a Pre-Owned HondaCare plan available?

    Yes, HondaCare Pre-Owned Plans are available for Honda motorcycles, ATVs and scooters which are outside of the factory warranty period. These units must be purchased from the dealer's inventory and meet certain age and inspection guidelines. Please see your Honda dealer for further details. Personal Watercraft are not eligible for Pre-Owned Plans.

  • Is HondaCare valid at any authorized Honda dealer?

    Yes, any Honda dealer that is authorized to sell and service your product should be able to assist you.

  • I am planning to take my unit outside of the United States. Is my HondaCare still valid?

    HondaCare is only valid in the United States (including Hawaii & Alaska).   However if you should be traveling in Canada and experience a breakdown, you should repair the vehicle and retain your receipts. Upon return to the U. S. check with American Honda to see if you are entitled to reimbursement.

  • Is Roadside Assistance available from Honda?

    Yes, Roadside Assistance is available from your authorized Honda Dealer. You can purchase up to 60 months for your On-Road Motorcycle or Scooter.

  • What are the benefits of Roadside Assistance?

    Roadside Assistance provides the following:
    * Towing to nearest Honda Dealer regardless of mileage
    * Towing to any Honda Dealer or your home within 30 miles of breakdown
    * Coverage in United States, Canada & Mexico
    * Locksmith & Extrication assistance
    * Fluid delivery (up to 2 gallons)
    * Coverage for a total of 4 service incidents per year
    * Over 45,000 service providers

  • What happens if I sell the vehicle?

    Both HondaCare and Roadside Assistance stays with the vehicle that it was originally purchased for (it cannot be transferred to another vehicle). However, it can be transferred (at no cost) to the subsequent owner, giving them the same great protection. Contact a Honda Dealer for more details.