October 2012


Dear Honda NC700X/XD Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

What is the reason for this notice?
Honda has decided that a defect which relates to motor vehicle safety exists in certain 2012 model year Honda NC700X and NC700XD motorcycles. Drive chains on affected motorcycles may have outer plates that were improperly heat treated and could fracture while riding. If a plate fractures, the motorcycle can unexpectedly lose propulsion, which increases the risk of a crash.

What should you do? 
Please call any authorized Honda motorcycle dealer and make an appointment to have your motorcycle drive chain inspected and, if necessary, replaced at no cost to you. The inspection may be completed in less than 15 minutes and, if replacement of the drive chain is necessary, the repair can be completed in less than one hour. We recommend that you plan to leave your motorcycle for a day to allow the dealer flexibility in scheduling.

For assistance with locating a Honda motorcycle dealer, you may call Honda Motorcycle Customer Support at 1-866-784-1870 or use the “find a dealer” option on http://www.powersports.honda.com

Who to contact if you experience problems?
If you are not satisfied with the service you receive from your Honda dealer, you may write to or call:

American Honda Motor Co., Inc.
Motorcycle Customer Support
Mail Stop 100-4C-7B
1919 Torrance Blvd.
Torrance, CA 90501-2746.

If you believe that American Honda or the dealer has failed or is unable to remedy the safety defect in your vehicle, without charge, within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to:

National Highway Traffic Safety Administration
1200 New Jersey Ave., SE
Washington, DC 20590

Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http:// www.safercar.gov.

What to do if you feel this notice is in error
Registration records indicate that you are the current owner of a 2012 NC700X/XD involved in this campaign. If this is not the case, or the name/address information is not correct, please fill out and return the enclosed, postage-paid Information Change Card. We will then update our records. If prior to receiving this notice, you paid to have the drive chain repaired for this defect, you may be eligible for reimbursement. Please refer to the enclosed Request for Reimbursement form for eligibility requirements and the reimbursement procedure.

Lessor Information
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.

We apologize for any inconvenience this campaign may cause you.


American Honda Motor Co., Inc.
Motorcycle Division


Request For Reimbursement 2012 NC700X/XD Drive Chain Replacement

Use this form only if you have previously paid for this repair. If you meet the
following qualifications, American Honda Motor Co., Inc. will reimburse you for the cost
of the drive chain replacement. No reimbursement will be made for other costs or repairs.

1. The vehicle must be an affected 2012 NC700X/XD.

2. The repair must have been required due to the failure that is the subject of this recall. Unrelated repairs will not be reimbursed.

3. The previous drive chain repair must have occurred before October 15, 2012.

4. You must have a repair bill showing itemized parts and labor costs, NC700X/XD model, year, VIN, name, address and phone number of the repair shop, and the date of the repair. There must be verification of payment, such as a copy of a cancelled check, cash receipt, or paid invoice.

5. To qualify for reimbursement, it is not necessary that you still own the affected 2012 NC700X/XD, but you must have been the owner when the drive chain was replaced. Only the owner at the time of the repair may request reimbursement. Do not request reimbursement for the expenses of any other owner.

Fill in the blanks; please print clearly.

Name: _______________________________________________________________________________

Street Address: ________________________________________________________________________

City: ____________________________________ State: _________ Zip Code: ______________________

Telephone: ___________________________________________________________________________

Vehicle Identification Number (VIN): ________________________________________________________

Total Amount Requested:________________________________________________________________

Mail this form together with a copy of your repair bill and verification of payment to:

American Honda Motor Co., Inc.
Customer Support, M/S 100-4C-7B
1919 Torrance Blvd.
Torrance, CA 90501-2746

Please allow 6–8 weeks for reimbursement processing.

This form is provided for dealer information and customer photocopies if needed.