IMPORTANT SAFETY RECALL NOTICE: 2008-2010 Honda ST1300/A/PA (NHTSA RECALL 11V-356)
Dear ST1300/A or ST1300PA Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
What is the reason for this notice?
Honda has decided that a defect which relates to motor vehicle safety exists in 2008 to 2010 model year ST1300/A and 2009 ST1300PA (police) motorcycles. When the rear suspension of the motorcycle is repeatedly bottomed out (fully compressed), the rear brake reservoir hose may become damaged and leak brake fluid. If the leak goes unnoticed, the rider eventually will experience a loss of rear brake performance or function which increases the risk of a crash.
How do I get this defect repaired free of charge?
Call any authorized Honda motorcycle dealer and make an appointment to have your motorcycle repaired, free of charge. The dealer will install a new rear brake reservoir hose that corrects this condition. Please plan to leave your motorcycle for a day to allow the dealer flexibility in scheduling.
Who to contact if you experience problems?
If you are not satisfied with the service you receive from your Honda dealer, you may write to:
American Honda Motor Co., Inc.
Motorcycle Customer Support
Mail Stop 100-4C-7B
1919 Torrance Blvd.
Torrance, CA 90501-2746
If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your motorcycle, without charge and within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to:
National Highway Traffic Safety Administration
1200 New Jersey Ave., SE
Washington, DC 20590
Or call the toll-free Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov
What to do if you feel this notice is in error.
Registration records show that you are the current owner or lessee of a 2008 to 2010 model year ST1300/A or 2009 ST1300PA motorcycle involved in this recall. If this is not the case, or the name/address information is not correct, complete, sign, and return the enclosed, postage-paid Information Change Card. We will then update our recall records.
If prior to receiving this notice, you paid to have the rear brake reservoir hose replaced, you may be eligible for reimbursement. Please refer to the enclosed Request for Reimbursement form for eligibility requirements and the reimbursement procedure. (Please note: despite the prior replacement of the rear brake reservoir hose, you
still will need to have the recall repair performed, as the reservoir hose recently was changed to address the defect condition.)
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.
If you have questions.
If you have any questions about this notice, or need assistance with locating a Honda dealer, please call Honda Motorcycle Customer Support at 1-866-784-1870.
We apologize for any inconvenience this campaign may cause you.
American Honda Motor Co., Inc.