IMPORTANT SAFETY RECALL NOTICE
Dear TRX420 Rancher Owner:
This notice is sent to you in accordance with the requirements of the Consumer Product Safety Act.
What is the reason for this notice?
In cooperation with the U.S. Consumer Product Safety Commission, American Honda Motor Co., Inc. is conducting a safety recall of certain 2007-08 model year Honda TRX420FM and TRX420FE ATVs. Our records indicate that you own one of these vehicles.
What is the problem?
If the rubber CV (constant velocity) boots get punctured or torn from trail hazards such as rocks and fallen branches, the joint will become contaminated with dirt and other debris. This contamination, combined with unique factors related to the design, lay-out, and manufacture of the outboard CV joints (part of the front driveshaft assembly) as assembled onto your TRX420 could cause them to bind. If the binding becomes severe, it may affect the rider’s ability to control the steering and could lead to a crash in which the operator could be seriously injured or killed.
What should you do?
Honda recommends that you do not operate your TRX until the front driveshaft assemblies have been replaced. During the month of July, Honda will begin to notify customers by mail that parts are becoming available and they should contact an authorized Honda ATV dealer to have their TRX420 Rancher repaired. We kindly request you wait for this 2nd letter before attempting to schedule the repair. When the repair is scheduled, the dealer will replace both front driveshaft assemblies free of charge.
If you must operate your TRX prior to repair you should frequently inspect the rubber CV boots. At a minimum, you must inspect the boots before each ride.
Visual and Physical inspection of the CV Boots:Park the TRX on a flat, hard surface, such as a driveway or hard-packed dirt surface. Turn the handlebars to the left. With the handlebars turned to the left, closely inspect the left side outer rubber CV boot, looking for holes or tears in the rubber material, using your fingers to inspect between the folds, and ensuring that the CV boot clamps are secured. Slowly roll the ATV back and forth to inspect the full circumference of the boot. Repeat the same procedure to the right side.
If you do not feel qualified to inspect your CV boots, please do not operate your TRX.
Who to contact for help:
Your Honda selling or servicing dealer. Should you need assistance in locating a Honda dealer, please visit our website at http://powersports.honda.com/atvs/.
Who to contact if you experience problems:
If you are not satisfied with the service you receive from your Honda dealer, you may write to:
American Honda Motor Co., Inc.
Motorcycle Customer Support
Mail Stop 100-4C-7B
1919 Torrance Blvd.
Torrance, CA 90501-2746
What to do if you feel this notice is in error:
This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle, or some information in this notice is incorrect, please fill out and return the included, postage-paid Information Change Card. This will help us to update our records.
We apologize for any inconvenience this may cause you. Thank you for your Honda Rancher purchase and your cooperation.
AMERICAN HONDA MOTOR CO., INC.