Dear Honda Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act and the California Air Resources Board.
What is the reason for this notice?
Honda Motor Co., Ltd. has decided that a defect that is related to both motor vehicle safety and emissions regulations exists in certain 2007-2008 model year VTX1300 motorcycles. The affected units have an improperly manufactured fuel valve diaphragm and the fuel valve may drip fuel.
In the presence of an ignition source, dripping fuel poses a risk of fire.
Fuel evaporating into the atmosphere will result in the motorcycle no longer meeting regulations. Your motorcycle may fail a state or local emissions inspection if you do not have this recall repair done.
What should you do?
Please call your authorized Honda motorcycle dealer and make an appointment to have the fuel valve diaphragm on your motorcycle replaced free of charge. Although the repair will take less than one hour, please plan to leave your motorcycle for at least one day to allow the dealer flexibility in scheduling.
California Owners Only:
After completing the repair procedure, your dealer will give you a Vehicle Emission Recall - Proof of Correction certificate. Keep this certificate for your records as proof that the emissions recall was completed. Submit the certificate to the DMV only if the DMV requests it. The DMV will not renew your registration until this emissions recall has been completed. Please make sure the dealer completes and gives you the certificate.
In order to ensure your full protection under the emission warranty provisions, it is recommended that you have your motorcycle serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance.
Who to contact if you experience problems.
If you are not satisfied with the service you receive from your Honda dealer, you may write to:
American Honda Motor Co., Inc.
Motorcycle Customer Service
Mail Stop 100-4C-7B
1919 Torrance Blvd.
Torrance, CA 90501-2746
If you believe that American Honda or the dealer has failed or is unable to remedy the safety defect in your vehicle, without charge, within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to:
National Highway Traffic Safety Administration
1200 New Jersey Ave., SE
Washington, DC 20590
Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov.
What to do if you feel this notice is in error.
Our records show that you are the current owner of a 2007-2008 VTX1300 involved in this campaign. If this is not the case, or the name/address information is not correct, please fill out and return the enclosed, postage-paid Information Change Card. We will then update our records.
If you have questions.
If you have any questions about this notice, or need assistance with locating a Honda dealer, please call Honda Motorcycle Customer Service at (866) 784-1870.
We apologize for any inconvenience this campaign may cause you.
American Honda Motor Co., Inc.